FAQ
In most cases, your question has already been answered and is located in the Nitrado FAQs. To get to the solution faster, you can use the search function.» to the FAQ
Nitrado Wiki
You can find useful information and configuration help in the Nitrado wiki.» to the Nitrado wiki
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Community Support Forum
Find answers with the help of the Nitrado community.» to forum
Ticket / E-Mail Support
Use this form to send your request directly to the Nitrado staff.» Continue
Phone Support
For a personal contact you can call the hotline. The number is available from Monday to Sunday from 10am to 9pm. DE: +49 (0) 721 7540 44 44
German: daily 10:00 - 18:00 (CET/CEST)
English: daily 10:00 - 03:30 (CET/CEST)
German: daily 10:00 - 18:00 (CET/CEST)
English: daily 10:00 - 03:30 (CET/CEST)
US: +1 775-321-2102
English: daily 09:00am - 6:30pm (PT)
English: daily 09:00am - 6:30pm (PT)
Please ask your phone provider for the exact cost. US number is a standard landline number in Reno, NV.
Call for free with Skype (only phone call, no chat)
Minecraft Customer Support
Skype:nitrado.netGerman: daily 10:00 - 18:00 (CET/CEST)English: daily 10:00 - 03:30 (CET/CEST)
Skype:nitrado-us
English: daily 09:00am - 6:30pm (PT)